The Process
Your Journey to World-Class Medical Care
At Blue Roman, we've streamlined the medical travel process to be as simple and stress-free as possible. Here's exactly what to expect when you work with us.
Initial Consultation
FREEWhat Happens
- You contact us via phone, WhatsApp, email, or contact form
- We schedule a confidential consultation
- You share your medical needs and any existing records
- We discuss your goals, concerns, and timeline
What We Provide
- Preliminary assessment of treatment options in Thailand
- Overview of recommended hospitals and specialists
- Estimated costs for our services and medical care
- Answers to all your questions about the process
What You Need
- Medical records (diagnosis, test results, imaging)
- Overview of your condition and treatment history
- Any specific preferences or concerns
Medical Planning & Hospital Coordination
What Happens
- Submit your case to appropriate hospitals and specialists
- Coordinate preliminary medical reviews
- Obtain detailed treatment plans and cost estimates
- Schedule initial appointments
What We Provide
- Written treatment proposals from hospitals
- Detailed cost breakdown (medical and travel)
- Doctor profiles and credentials
- Service agreement outlining our support
What You Need
- Complete medical records and test results
- Agreement to our service terms
- Initial service fee payment
- Confirmed travel dates
Travel Arrangements
What Happens
- Flight booking assistance or confirmation
- Hotel reservation near your hospital
- Airport transfer arrangements
- Visa documentation if required
What We Provide
- Complete itinerary and hotel confirmation
- Airport pickup details
- What to pack and prepare checklist
- Emergency contact information
What You Need
- Passport copy for hotel and visa
- Flight details
- Dietary restrictions or special needs
- Emergency contact information
Arrival in Thailand
What Happens
- Our coordinator meets you at the airport
- Direct transfer to your hotel
- Check-in assistance and welcome briefing
- Review of upcoming appointments
What We Provide
- Personal meet-and-greet at airport
- Private transportation to hotel
- Local phone number and connectivity
- Welcome packet with maps and contacts
What You Need
- Confirmation of flight arrival time
- Original passport and visa (if required)
- Travel medical insurance documentation
- Copy of all medical records
Medical Appointments & Treatment
What Happens
- Transportation to/from all appointments
- Professional interpretation during consultations
- Assistance with hospital registration and paperwork
- Daily check-ins on your wellbeing
What We Provide
- Personal coordinator at all medical visits
- Real-time translation and interpretation
- Daily transportation and hospital navigation
- 24/7 emergency support
What You Need
- Focus on your health and treatment
- Follow medical team's instructions
- Communicate any concerns to your coordinator
Recovery & Discharge
What Happens
- Review discharge instructions and medications
- Collect medical reports and records
- Obtain prescriptions and necessary medications
- Coordinate fitness-to-fly certification if needed
What We Provide
- Translation of all discharge documents
- Organized medical record package for home doctor
- Follow-up appointment scheduling
- Return airport transfer
Post-Treatment Support
What Happens
- Check-in calls during initial recovery period
- Assistance with medication or care questions
- Coordination of telemedicine follow-ups
- Help arranging return visits if needed
What We Provide
- Ongoing contact for questions
- Remote coordination with your Thai medical team
- Assistance planning future visits
- Medical record retrieval if needed
Special Cases
Special Considerations
Emergency Cases
For urgent medical needs, we can expedite the process significantly—initial consultation within 24 hours, hospital coordination within 48-72 hours, and accelerated travel arrangements.
Family Members
Traveling with family? We provide assistance with accommodations, child care recommendations, tourist activities for non-patient members, and additional interpretation services.
Extended Treatment
For treatments requiring multiple visits or long stays, we arrange long-term accommodation, ongoing coordination between visits, and continuity of care.
Our Difference
What Makes Blue Roman Different
You're Not Just a Number
One dedicated coordinator. Personalized attention. Real relationships.
We're With You at Every Appointment
No navigating hospitals alone. No translation confusion. No uncertainty.
24/7 Availability
Medical issues don't wait for business hours. Neither do we.
Transparent Costs
Know what you're paying before you commit. No surprise fees.
Post-Treatment Partnership
We don't disappear after discharge. Continued support for as long as you need.
Ready to Begin Your Medical Journey?
Contact Blue Roman today for a free, confidential consultation.